SW777 Privacy Policy – How We Protect Your Data

SW777 takes your privacy seriously. When you register, deposit in PKR, place bets or interact with any part of the SW777 platform — whether Casino, Live Casino, Sports Betting, Bingo or Promotions — you share certain personal information with us. This Privacy Policy is here to tell you plainly what that information is, how we use it and what protections are in place around it.

This Policy applies to all users of the SW777 website and platform. By registering an account or continuing to use SW777, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the platform and contact support to arrange account closure.

SW777 acts as the data controller for all personal data collected through the platform. We do not sell your personal data to third parties for marketing purposes. Your data is used exclusively to operate your account, process PKR transactions and improve your experience on SW777.

SW777 collects only the information necessary to operate your account securely and process your transactions. Below is a summary of the categories of personal data we collect:

We do not collect sensitive data such as religious beliefs, political views or biometric data beyond what is strictly necessary for identity verification purposes.

SW777 collects your personal data through the following means:

• Direct input: Information you provide when registering an account, completing your profile, submitting verification documents or contacting support.
• Transaction records: Data generated automatically when you make a deposit via JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet, or when you request a withdrawal.
• Platform activity: Data generated as you use SW777 — games played, bets placed, bonuses claimed, pages visited and session details are all logged automatically.
• Cookies and similar technologies: When you visit the SW777 website, cookies and similar tracking technologies collect technical and usage data. See Section 7 for full details.
• Third-party verification services: When you submit verification documents, SW777 may use a third-party identity verification service to confirm their authenticity. This service receives only the data necessary for verification.

SW777 uses your personal data for the following purposes:

• Account management: To create and maintain your SW777 account, process login requests and keep your profile details current.
• Payment processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfers, cards and mobile wallets. Financial data is used solely for transaction processing.
• Identity verification: To confirm that you meet the age requirement (18+) and to verify your identity before processing first-time withdrawals or large transactions.
• Customer support: To respond to your queries, resolve disputes and investigate complaints effectively. Support interactions may be recorded for quality and training purposes.
• Security and fraud prevention: To detect and prevent fraudulent activity, multiple account registrations, bonus abuse and unauthorised account access. Technical data including IP addresses is used for this purpose.
• Responsible gaming: Usage data is monitored to identify patterns that may indicate problem gambling. This allows SW777 to apply responsible gaming interventions where appropriate, in line with our Responsible Gaming policy.
• Platform improvement: Aggregated, anonymised usage data is analysed to improve game selection, platform performance and the overall experience for Pakistan players.
• Communications: To send you account notifications, deposit confirmations, withdrawal updates and, where you have opted in, information about promotions relevant to Cricket, PSL, Casino and other SW777 offerings.

SW777 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

SW777 takes additional precautions with financial data given its sensitivity. When you deposit or withdraw in PKR, the following applies:

• SW777 does not store your full payment card number, CVV or full JazzCash/Easypaisa PIN. Only a tokenised reference or masked account identifier is retained to link transactions to your account.
• All payment data is transmitted via SSL-encrypted connections. No financial data is transmitted or stored in plain text at any point.
• Transaction records including deposit amounts, withdrawal requests and transaction timestamps are retained as part of your account records for the period specified in Section 8.
• SW777 may share transaction references with payment processors — JazzCash, Easypaisa, Raast or your bank — only to the extent necessary to complete or verify a specific transaction. These processors are contractually bound to use your data solely for transaction processing.

If you believe an unauthorised transaction has been processed on your SW777 account, contact support immediately. SW777 will investigate and, where fraud is confirmed, take steps to secure your account and recover funds where possible.

SW777 does not sell, rent or trade your personal data to third parties for their own marketing purposes under any circumstances. Your data may be shared only in the following limited situations:

• Service providers: SW777 works with carefully selected third-party service providers for functions such as payment processing, identity verification, customer support tooling and platform analytics. These providers receive only the minimum data necessary to perform their function and are contractually prohibited from using your data for any other purpose.
• Game providers: When you play a third-party Casino or Live Casino game on SW777, a session identifier may be shared with the game provider to load your game session. Game providers do not receive your full account details or financial data.
• Legal obligations: SW777 may disclose personal data where required by law, court order or where disclosure is necessary to protect the rights and safety of SW777, its players or the public. SW777 will notify affected users of any such disclosure to the extent permitted by law.
• Business transfers: In the event of a merger, acquisition or sale of SW777's business assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and the privacy protections applicable to your data under new ownership.

SW777 uses cookies and similar technologies when you visit the platform. Cookies are small text files stored on your device that help SW777 recognise you, maintain your session and understand how the platform is being used.

• Essential cookies: Required for basic platform functionality including maintaining your login session, remembering your language preference and ensuring secure access to your account. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate SW777, which games are most popular and where the platform can be improved. Analytics data is aggregated and anonymised where possible.
• Preference cookies: Remember your platform settings and preferences — such as your preferred deposit method or game category — so you do not have to reconfigure them on each visit.
• Security cookies: Help detect and prevent fraudulent login attempts, bot activity and suspicious session behaviour.

You can control cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using SW777, but may affect certain personalisation features. Note that disabling essential cookies will prevent you from maintaining a logged-in session.

SW777 retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable record-keeping obligations.

• Active accounts: Your account data is retained for the full duration your account remains open and active.
• Closed accounts: Following account closure, core account records including identity data, verification documents and transaction history are retained for a minimum of five years to satisfy financial record-keeping requirements.
• Support records: Customer support interaction logs are retained for up to three years following the date of the interaction.
• Technical logs: IP address logs and device data used for security monitoring are retained for up to 12 months unless a specific security investigation requires longer retention.
• Marketing data: If you have opted in to promotional communications, your marketing preferences are retained until you opt out. Following opt-out, your preference record is retained to ensure no further marketing communications are sent.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with you as an individual.

SW777 uses a combination of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.

• All data transmitted between your device and SW777 is protected by SSL (TLS) encryption. You can verify this via the padlock icon in your browser address bar when visiting SW777.
• Account passwords are stored using strong one-way hashing — SW777 staff cannot view your password. If you forget your password, it must be reset rather than retrieved.
• Access to personal data within SW777's systems is restricted on a need-to-know basis. Staff access logs are maintained and reviewed regularly.
• SW777 conducts periodic internal security reviews and works with security professionals to identify and address vulnerabilities before they can be exploited.
• Payment data is handled in compliance with applicable financial data security standards, and full card or wallet credentials are never stored on SW777 servers.

No online platform can provide an absolute guarantee against all security threats. SW777 strongly recommends that you use a strong, unique password for your account, keep your device's operating system and security software up to date, and contact support immediately if you suspect unauthorised access to your account.

As a player on SW777, you have the following rights in relation to your personal data. To exercise any of these rights, contact SW777 support with your registered account details.

• Right of access: You may request a copy of the personal data SW777 holds about you. SW777 will respond to access requests within 30 days.
• Right to correction: If any of your personal data held by SW777 is inaccurate or out of date, you may request that it be corrected. You can update basic profile details directly in your account settings.
• Right to deletion: You may request deletion of your personal data. SW777 will honour deletion requests to the fullest extent possible, subject to legal retention obligations. Financial transaction records, for example, must be retained for a minimum period regardless of a deletion request.
• Right to restrict processing: In certain circumstances, you may request that SW777 restrict how your data is processed while a dispute or correction request is being resolved.
• Right to data portability: You may request a structured, machine-readable copy of personal data you have provided to SW777 directly, for the purpose of transferring it to another service.
• Right to withdraw consent: Where SW777 processes your data based on your consent — such as marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to the use of your personal data for direct marketing at any time by contacting support or using the opt-out link in any marketing communication.

SW777 will not charge a fee for exercising any of the above rights. Requests that are clearly unfounded or excessively repetitive may be declined, with a written explanation provided to you.

SW777 is strictly for players aged 18 and above. The platform does not knowingly collect or process personal data from anyone under the age of 18. Age verification is a required part of the SW777 registration and account verification process.

If SW777 discovers or is notified that an account belongs to a person under 18, the account will be closed immediately, all funds will be frozen pending investigation and any personal data associated with the minor will be deleted as soon as legally permissible.

Parents and guardians who believe a minor may have accessed or registered on SW777 should contact support immediately at [email protected]. SW777 takes underage gambling extremely seriously and will act on all such reports without delay.

We also encourage parents and guardians to install parental control software on shared devices to prevent access to online gaming and gambling platforms by minors.

SW777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When material changes are made, SW777 will notify registered players via their registered mobile number or email address, or via a notice displayed upon login.

The updated Policy will be published on this page with a revised "Last Updated" date. Your continued use of SW777 after notification of changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using the platform and contact support to request account closure.

SW777 recommends reviewing this Privacy Policy at least once every three months, or whenever you receive a notification that changes have been made.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a privacy-related concern, please contact the SW777 support team. Our team is available around the clock and will respond to privacy queries promptly.

You can reach us at: [email protected]

For data rights requests, please include your registered account username and contact number in your message so we can verify your identity and process your request efficiently. SW777 aims to acknowledge all data rights requests within 5 working days and to resolve them within 30 days.